FAQ & General Info
- Is my permit refundable or returnable?
- What are Parkmobile's Terms & Conditions?
- What is Parkmobile's Privacy Policy?
- Are there different permits and costs associated with cars, RV's, buses, etc.?
- Can I add to an existing order?
- Can I arrive to the parking facility at anytime and still be able to park?
- Can I use my confirmation page to enter the lot?
- Can the bar code be scanned from my Smartphone?
- Did my order go through?
- Do I have to print my permit in color?
- How can I receive my customized driving directions?
- How long will it take to receive an email regarding my order?
- I am an international customer, how do I purchase permits?
- I did not get a confirmation number or complete my order, but it appears I was charged. Why?
- I haven't received (or accidentally deleted) the email I need to print my Click and Park permit. What do I do?
- I purchased a permit but can no longer attend the event. Can I get a refund or transfer to another day?
- I require a disabled parking space. Can I still purchase a permit?
- Is my parking space guaranteed?
- The event I’m looking for doesn’t appear to be on sale, why is that?
- What are Click and Park's customer service hours?
- What do I do if I don’t remember my password?
- What do I do if I’m having trouble printing my ePermit?
- What do I have to do once I receive my permit?
- What if I entered my personal information incorrectly?
- What makes Click and Park different than other online parking reservation systems?
- Where can I view all of my online purchases?
- Why can I only purchase a limited number of permits?
- Why is a parking lot available today that wasn't posted yesterday?