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  1. Parkmobile Reservations
  2. Parkmobile Reservations FAQs
  3. FAQ & General Info

FAQ & General Info

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  • Is my permit refundable or returnable?
  • What are Parkmobile's Terms & Conditions?
  • What is Parkmobile's Privacy Policy?
  • Are there different permits and costs associated with cars, RV's, buses, etc.?
  • Can I add to an existing order?
  • Can I arrive to the parking facility at anytime and still be able to park?
  • Can I use my confirmation page to enter the lot?
  • Can the bar code be scanned from my Smartphone?
  • Did my order go through?
  • Do I have to print my permit in color?
  • How can I receive my customized driving directions?
  • How long will it take to receive an email regarding my order?
  • I am an international customer, how do I purchase permits?
  • I did not get a confirmation number or complete my order, but it appears I was charged. Why?
  • I haven't received (or accidentally deleted) the email I need to print my Click and Park permit. What do I do?
  • I purchased a permit but can no longer attend the event. Can I get a refund or transfer to another day?
  • I require a disabled parking space. Can I still purchase a permit?
  • Is my parking space guaranteed?
  • The event I’m looking for doesn’t appear to be on sale, why is that?
  • What are Click and Park's customer service hours?
  • What do I do if I don’t remember my password?
  • What do I do if I’m having trouble printing my ePermit?
  • What do I have to do once I receive my permit?
  • What if I entered my personal information incorrectly?
  • What makes Click and Park different than other online parking reservation systems?
  • Where can I view all of my online purchases?
  • Why can I only purchase a limited number of permits?
  • Why is a parking lot available today that wasn't posted yesterday?

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