Is my permit refundable or returnable?

All permit sales are final.*

If the event is cancelled, rescheduled, or significantly changed, please contact us for specific information regarding your event if these apply.

Before purchasing permits, carefully review your event details, dates and times. Policies set forth by our clients, including venues, teams and garages; generally prohibit Click and Park from issuing exchanges or refunds after a permit has been purchased. You agree that you will not attempt to evade, avoid, or circumvent those prohibitions in any manner with regard to the permits you purchased.

You will not contact Click and Park to seek a refund or exchange from us when Click and Park is prohibited from providing one by its clients, and you will not dispute or otherwise seek a “chargeback” from the company whose credit card you used to purchase tickets from the Site. Should you do so, your permits may be cancelled, and Click and Park may, in its sole discretion, refuse to honor pending and future permit purchases made from all credit card accounts or online accounts on which such chargebacks have been made.

The majority of purchases made through our Site result in an ePermit you must print and utilize on site. If this is not required, it will not be shown as part of your order process or on your permit. If it is required, it will be clear during the purchase process and on your permit. The following information is shown to you during the purchase process if this is the case:

Note about ePermit: This option allows you to print your permit at home. You must have access to a printer to use this option. Keep this permit in a safe place as you would money. ClickandPark.com is not responsible for any inconvenience caused by unauthorized duplication. In the event that duplicate copies appear, the operator reserves the right to refuse entry to all permit holders and may credit the original purchaser the face value which will constitute full remuneration. 

* There are few exceptions to the cancellation/refund policy, where the facility has indicated they will allow refunds under certain circumstances. The following list of facilities are the only ones who allow early cancellations and refunds. 

LAX - Los Angeles International (Los Angeles, CA)

Cancellations and refunds are allowed with a minimum of 24 hours' notice before the start DATE of the reservation. A service fee of 10% of the purchase price will be held.  

Bradley International Airport (Windsor Locks, CT)

Cancellations and full refunds are allowed with a minimum of 24 hours' notice before the start DATE of the reservation. 

Denver International Airport (Denver, CO)

Cancellations and full refunds are allowed with a minimum of 24 hours' notice before the start DATE of the reservation. 

Fly Porter (200 Queens Quay West, Toronto, Ontario CAN)

Cancellations and full refunds are allowed with a minimum of 24 hours' notice before the start DATE of the reservation. 

Salt Lake City International Airport (Salt Lake City, UT)

Premium Parking: Cancellations and full refunds of the reservation amounts are allowed with a minimum of 24 hours' notice before the start DATE of the reservation.

Economy Parking: All sales are final. Refunds, and Cancellations cannot be processed for this option.

Fly Chicago [O'Hare International Airport & Midway International Airport] (Chicago, IL)

Cancellations and full refunds of the reservation amounts are allowed if requested before the start date/time of the reservation.

Freeman Park Camping (Carolina Beach, NC)

Cancellations and refunds are allowed with a minimum of 48 hours' notice before the start DATE of the reservation, depending upon circumstances (weather, etc.) A service fee of $2.00 will be held. 

DTCC Employees

Updates, cancellations, and full refunds are allowed if requests are received no later than 8:00 AM EST on the day that the reservation is set to begin.

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